WE ARE CURRENTLY RECRUITING!
FULL & PART TIME FASHION RETAIL ASSISTANTS (Windermere)
We are on the lookout for energetic individuals with a ‘can do’ mindset to join our retail team and help us deliver brilliant customer service in our new all leather boutique in Windermere.
This is a great opportunity for a hands-on, enthusiastic and friendly individual with a great sense of style, attention to detail and a keen interest in fashion, who genuinely enjoys delivering a memorable shopping experience.
As a Retail Assistant for The Leather Mob, you will be an integral member of the Store Management Team.
Retail Assistants are involved in every aspect of the day-to-day operations. You will be required to organise and maintain window and in store displays, welcome customers and engage with them in order to to understand their needs and assist them with their purchases and, finally, conclude sales, handling customer payments at the checkout. Additional duties will include handling returns, carrying out stocktaking, labelling and pricing items, processing deliveries, web orders, incoming and outgoing merchandise, and keeping the shop floor clean, tidy and well presented and the stock room well organised at all times
You may work alone or as part of a team. You must have had previous retail sales experience working for a high street or luxury enterprise. and have excellent communication skills. Experience working in a creative environment with social media management would be advantageous for this role, as is a knowledge of the Italian language, however these are not required.
What are we looking for?
- An appreciation for leather as a sustainable and quality material
- A genuine interest in handbags and accessories.
- A passion for retail and a genuine desire to deliver a memorable shopping experience
- Ability to work in what can often be – but not all the time – a fast paced retail environment, always with an enthusiastic attitude. Commercial awareness with the ability to read customers and spot key opportunities for sales.
- A keen eye for detail and visual merchandising.
- Flexibility and willingness to work weekends (we aim to give every member of staff at least one full weekend off a month)
- Ability to multitask
Responsibilities:
- Displaying items
- Serving customers
- Dealing with any queries or complaints
- Advising customers on their purchases
- Processing deliveries
- Helping with promotions
- Stock Take
- Cleaning
- Keeping stock room organized
- Process online orders
- Admin related tasks
- Making sure sales targets are met
- Building close relationships with customers
- Managing database
- Maintaining the high shop floor standards – immaculate shop rails, visuals and replenishing stock on a regular basis
- Helping organising in store events
- Helping with store visuals – changing displays and windows
- Contribute and look after the social media channels ie Instagram, Facebook
- Selling and upselling products
- Helping the management team with any ad-hoc tasks as needed
What do we offer you?
- A friendly and dynamic work environment. We are proud to hire passionate people, who work as a team to drive the success of the business. It may be cliché but we really are like a family – a professional family.
- Career Progression Opportunities – as the business continues to grow, we aim to recruit from within for new, exciting roles, as they arise.
Benefits:
- 50% Store discount
- Store Targets Bonus Scheme
Schedule:
- Part Time positions available (may include weekends) in Alnwick & Windermere
- One Full Time position available in Windermere
- 6-8 hours per shift depending on the day of the week
Work Hours & Salary:
Based in either our Windermere or Alnwick store, we have openings for part time and full time Retail Assistant roles, on a permanent or seasonal basis.
£11.50 hourly rate plus commission based on store performance
28 days holidays per year, incl. statutory holidays (pro-rata for part time roles)
ECOMMERCE INTERNSHIP - based in Alnwick (NE66 1JG)
We are reviewing applications for eCommerce Interns to work at The Leather Mob. All interns are based in our office based in Alnwick under the supervision of the Buying Director and/or Marketing Manager. However, you may be required to occasionally attend local fairs or national trade shows, as well as promotional events.
This is a 3 months minimum unpaid full/part time internship starting September 2024. Employment opportunities within our company will arise in the near future, hence if you were already working in house, you would have a strong advantage on any external applications. Nonetheless, this internship will help you acquire and develop key sales and marketing skills and provide you with knowledge and a clear understanding of various platforms and approaches. Ultimately, you will gain broad experience in e-commerce and marketing and should be prepared to enter any fast paced work environment.
As an eCommerce Intern, the purpose of the role is to assist the Buying Director and the Marketing Manager in their day to day activities to ensure the meeting of their targets, as well as performing a variety of tasks, including social media, PR and content development. The main purpose of these tasks will be to generate content and activity to drive organic traffic to the website which in turn will lead to sales.
Additional responsibilities include, but are not limited to, assistance with photoshoots, events, press relations, SEO and email marketing. You will be allocated a specific department to work on and you will be involved in all aspects of online marketing for that particular department, which means you will be able to see and monitor the direct impact your actions have on the online visibility of that department and sales. We will have access to various analytical platforms, which will provide you with a real understanding of online marketing strategies and activities. A great opportunity to learn hands on!
Responsibilities:
- Media monitoring
- Social media: idea generation and execution
- Content creation
- Product management
- Organising and attending photoshoots
- Liaising with press and media requests
- Liaising with brand ambassadors
- Assist with CRM/database management
- Assist with web platform maintenance
- Website CMS: support with image/copy/promotion management
- SEO: supporting content creation and Meta Data completion
- Assist with email marketing, website enhancements and with eCommerce photo shoots
Requirements:
- Excellent written and spoken English
- Advanced Microsoft Office skills
- Adobe product experience is a plus (Photoshop, Illustrator, InDesign)
- Previous experience of an online content management system is a plus
- Strong administrative and organisational skills
- Attention to detail
- Interest and understanding of the luxury industry
- Independent and diligent whilst working under supervision
- Can do attitude
- Team player
If you have what it takes, tell us why we should pick you – apply now!
Industry
- Fashion Accessories
- Ecommerce
Employment Type
- Internship